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Price Match Policy


We pride ourselves in offering excellent customer service and value-for-money. Our buyers work tirelessly to find the very best products from all around the world. However, to provide extra peace-of-mind, we also have a price checking programme in place. We regularly check that we are not more expensive than other local stores for identical products and services.

However, if you find any identical delivered or fitted product to ours at a lower price, either at any reputable local retailer or online, let us know. Simply show us your itemised quote and we will endeavour to match it…

Price Match Criteria

The two products are identical

The price includes VAT.

The product is new and is not ex-display etc.

The product is sold by a reputable retailer.

The total service is equally comparable, including delivery, guarantee and payment options

What we need to know for Price Matching

Specification of the product and price Name of the retailer
Address, web address, or link for the retailer

Make a Price Match Policy Claim:

Contact us if you feel the goods you have found elsewhere meet our criteria* and you would like to check our price match policy. Call 01382 477281 or email us with the information we need to investigate at


*Please note that as part of our price match consideration, a competitor’s service such as delivery, fitting/installation or after care service, as a minimum should be matched with that of Gillies. We reserve the right to decline a price match. Price matching only valid with enquiries and not orders already placed with Gillies.