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If you want to protect your furniture or flooring, adding a protection plan will give you peace of mind when life’s inevitable accidents happen. We’ve put together some of the key features of a Guardsman Protection Plan, so that when accidents do happen, you’re covered…
A Guardsman Protection Plan is a 5-year accidental damage policy covering you for some of the most common mishaps that can happen to your sofas, furniture, beds, or flooring. It is paid for by a one-off payment and there are no catches or hidden surprises!
A Guardsman Protection Plan is essentially a no-excess insurance policy.
If you've spilt a drinkon your lovely new sofa and the stain isn’t budging, or red wine has landed on your 3-year-old carpet; most people would start to think the worst! However, if you’ve taken out a Guardsman Protection Policy at the time of order, you can arrange a complimentary home visit, where professionals will try to rectify the problem. If they are not able, they’ll arrange replacement parts, a full replacement, or a reselection!
Guardsman offer complete peace of mind for you to fully enjoy your furniture and flooring, even when life’s little accidents happen.
Whether you accidentally stain your seat cushion, chip your table, rip the arm of your sofa, or mark your carpet, Guardsman have you covered for 5 years.
A lot, and certainly the most common causes of damage to your furnishings!
1. All forms of accidental staining, including:
2. Accidental damage, such as:
3. Recliner mechanism coverage includes:
It is important to note that a Guardsman Protection Plan is not a substitute for regular care and cleaning. Guardsman will take care of the accidents, but the day-to-day care is down to you. As such, there are a few things which are not covered, including:
The above is not an exhaustive list, for this please refer to the full terms and conditions.
Guardsman is most commonly purchased when placing your order, but can also be purchased at any point prior to delivery, i.e. during your waiting period from placing the order until your scheduled delivery date.
If you’d like to enquire about a Guardsman Protection Plan for your sofa, furniture, bed or carpeting, please contact us on 01382 477281.
You can add the Guardsman protection plan to your order at checkout or before delivery of your goods. Just ask your sales person at point of sale or, if you’re ordering online, give us a call on 01382 477281 or email us at sales@gillies.co.uk and a member of our team will add it to your order for you.
Pricing varies per item – if your furniture hasn’t been delivered yet, get in touch with us and we may still be able to update your order to include a Protection Plan.
There are no excesses to pay! There are absolutely no hidden or surprise costs.
If the Guardsman technician is unable to remove the stain, then Guardsman will detail additional options, which will include sourcing a replacement part, replacing the item, or a cash settlement.
If a repair isn’t possible, and Guardsman are unable to source new parts, then they will discuss a replacement item or reselection.
Our Furniture Protection Plans are for new furniture only. That means renewals aren’t available.
Once you’ve completed the claim process either in the Guardsman Portal or over the telephone, it can take up to 5 working days for Guardsman to assess your claim.