We have a variety of payment options available depending on the nature of your order. We have summarised below some of the options available.

Online Payment

• Payment in Full: All orders placed online will complete automatically only if payment is made in full upon checkout. We accept most major credit and debit cards, however we do not accept American Express.
• Credit: During certain times of the year, we are able to accept payment via Finance options available through V12 Retail Finance

In-store Payment Options

• Payment in Full: You can opt to pay for your goods in full when placing your order in-store. We do ask for this as standard if your goods are bought from stock and are therefore ready for delivery.

  Payment can be made by credit or debit card, cheque, or cash. Where payment is made by cheque, delivery can be arranged only after 4 business days to allow the cheque to be cleared.

• Deposit Payment: Where payment is not made in full at the time of ordering, a minimum deposit of 25% of the order value is required to allow your order to be processed. When your goods arrive with us we will notify you and arrange a delivery date. Any outstanding balances on your order must be settled a minimum of 48 hours prior to delivery*. You can settle your outstanding balance by credit or debit card, cheque, bank transfer or payment online via our website. If you are paying by cheque, please allow 4 business days for the cheque to clear. (*arrangements differ where your balance is to be settled by Credit)

• Credit: During certain times of the year, we are able to accept payment via Finance options available through V12 Retail Finance. Further information is available in store or on our finance page

Payment Methods

We accept all major credit and debit cards through our website, with the exception of American Express.

Pay Your Balance Online

For orders that are placed in-store which have an outstanding balance, we are able to accept payment of your balance via our website. Simply click the link below and fill in all relevant fields for the payment to be processed.

Please note that you will need to have your 6-digit order number for this payment method, this is located on the top right hand corner of your sales invoice and will have a 3 letter prefix, i.e. HED/123456

https://www.gillies.co.uk/pay/balance

Website Security

At Gillies, we take security seriously. That's why our website uses a Comodo SSL certificate to provide the highest level of security for online transactions.

Finance Options

View our finance options here

Finance Options

Credit: During certain times of the year, we are able to accept payment via Finance options available through V12 Retail Finance. Finance Agreements can be processed online when placing your order, or in-store by a member of our Sales Team.

Please note: Finance is only available on orders delivered to your home address.

Online Applications

Finance agreements can be processed online at checkout when you click V12 Finance. The online calculator will show the available finance options based on your basket value. Finance options available include:

Up to 12 months Interest Free Credit (0% Typical APR) – Minimum Deposit 25%, Maximum Deposit 50%

• 6 months interest free credit on orders over £1,000
• 12 months interest free credit on orders over £2,000

Up to 48 months Interest Bearing Credit (9.9% Typical APR) – Minimum Deposit 10%, Maximum Deposit 50%

• 24 months interest bearing on orders over £1,000
• 36 months interest bearing on orders over £1,000
• 48 months interest bearing on orders over £1,000

Representative examples are shown below:

0% Interest Free Credit Representative Example: Cash price £2400. Deposit £600, interest rate 0% fixed, 12 monthly payments of £150. Representative 0% APR, total amount payable £2400.

Interest Bearing Credit Representative Example 1: Cash Price £2,400, Deposit £240, interest rate 5.08% fixed, 24 monthly payments of £99.15. Representative 9.90% APR, total amount payable £2,619.60.

Interest Bearing Credit Representative Example 2: Cash Price £2,400, Deposit £240, interest rate 5.13% fixed, 48 monthly payments of £54.24. Representative 9.90% APR, total amount payable £2,843.52.

Finance Provider and Related Information

Your finance agreement is provided by V12 Retail Finance*, one of the leading UK providers of retail credit solutions. www.v12retailfinance.com

The interest free credit (0% APR representative) and interest bearing credit (9.9% APR representative) advertised is provided solely by V12 Retail Finance. It is provided subject to acceptance and the terms and conditions of V12 Retail Finance. Written details on request. Licensed credit broker.

*V12 Finance Retail is the business name of V12 Retail Finance Limited. Registered in England and Wales 4585692. Authorised and regulated by the Financial Conduct Authority. Registration number: 679653. Correspondence address: 25-26 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.

Gillies acts as a credit broker and will introduce you to V12 Retail Finance to complete your application for finance. We do not receive commission for Interest Free Credit applications, successful or otherwise. If your application for an Interest Bearing Finance Agreement is successful we will receive a commission and the amount will vary depending on the finance product chosen and the amount of credit agreed.

Finance Application Requirements

To allow a Finance application to be considered by V12 Retail Finance, there are a number of requirements:

• You must be over 18
• You or your partner is, in permanent paid employment, self-employed, retired and receiving a pension, working student in part time work or in receipt of a disability benefit.
• You must have been a resident in the UK for at least 3 years.
• Have a debit or credit card in their name, which is registered to their address, in order to pay for the deposit
• Have a Bank or Building Society current account available (you’ll need this to complete the direct debit instruction)
• Have an email address

Gillies will only process your order once you have completed the application process by E-signature and we have received notification of this from V12 Retail Finance. If the order is placed and we have not been notified of E-signature within a 24-hour period a member of the Gillies team will be in touch.

Cooling Off Period
Your 14 day cooling off period starts the day after your E-Signature is completed on the finance agreement.

Commencement of Repayments

Your finance repayments will begin within 30 days of delivery of your order. If your order is not fulfilled within 180 days of the date your E-Signature is completed you may need to submit a fresh finance application to V12 Retail Finance.