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We are very proud to have our own fleet of delivery vehicles to deliver our goods all over mainland Scotland. Our highly skilled teams carefully deliver everything from sofas and dining furniture, to beds, rugs, carpets and flooring, directly to you at home.
With years of experience, and training, our delivery and fitting crews are able to manoeuvre their way through even the narrowest of spaces to make sure your furniture takes pride of place in your home.
DELIVERY |
PROCESS |
TIMESCALE |
PRICE |
| Furniture & Beds | Once all your items are in stock, we will contact you to arrange a suitable delivery date. We also provide a text the day before delivery with an estimated 2-hour delivery window. |
Furniture will be delivered within approx. 10 days*. | £79.00* *Delivery charge may vary for locations out with 50 miles of your local store. Please refer to map shown below. |
| Small Home Accessories | For smaller home accessories, we will send your items via our designated courier service*. | Delivery is tracked and usually between 5 - 7 days*. | £6.99 |
| Large Home Accessories | For larger home accessories, we will send your items via our designated courier service. | Delivery is tracked and usually between 5 - 7 days*. | £30 |
| Garden Furniture | Once all your items are in stock, we will contact you to arrange a suitable delivery date. Delivery charges vary for locations out with 25 miles of your local store. Garden furniture is delivered to your outdoor space or designated area. The delivery excludes assembly, which can be added for an additional £50. |
Furniture will be delivered within approx. 10 days*. | From £40* *Delivery charges vary for locations out with 25 miles of your local store. |
| Click & Collect | The majority of our products are available for click and collect from a choice of stores or distribution centres of your choice. | Click and collect orders can take up to 10 days to get your order to your chosen collection point. | FREE |
| *All delivery times we provide are given in good faith but there are instances where those with more remote postcodes may experience delays and can take a little longer. If you’d like more information on this, please contact us by email: sales@gillies.co.uk or phone 01382 477281. Unfortunately, due to the nature and size of some of our furniture, accessories, lighting and other fragile items the selected delivery option may not apply; in these instances, we will inform you of the alternative delivery options and cost once your order has been placed. |
If you have any questions in regards to your delivery or floor fitting arrangements please contact us on one of the following phone numbers to speak with a member of our distribution or fitting teams.
DELIVERY POSTCODE |
CONTACT PHONE NUMBER |
| HIGHLANDS - IV30, IV31, IV32, IV36, AB36, AB37, AB38, AB44, AB45, AB54, AB55, AB56 |
Furniture and Flooring - 01343 813271 |
| DINGWALL - IV1 - 28, IV40 - IV56, IV63, IV99 | Furniture and Flooring - 01349 865801 |
| ALL OTHER POSTCODES |
Furniture 01382 901130 Flooring 01382 901150 |
Delivery FAQs
Where does Gillies deliver?
Gillies deliver throughout the whole of mainland Scotland. You will receive a quote when placing your order depending on your location.
What can I do with unwanted packaging?
We offer a delivery option which includes our Delivery Teams unpackaging and removing the packaging to be fully recycled. Alternatively, if you opt for our door-stop delivery service, we recommend that you take your packaging along to a local recycling centre.
Can I Change My Delivery Date?
Our team will give you a call, when your goods arrive into stock, to organise a delivery date with you. If for any instance you are no longer able to accept your delivery, please get in touch with our Delivery team as soon as possible on 01382 477281where we will be happy to look at rescheduling. Deliveries cancelled within 48hours, excluding weekends, may be subject to charge.
Do You Deliver Outside of Mainland Scotland?
Our deliver fleet operates within mainland Scotland and the Scottish Highlands, but we do not cater to the broader Scottish Isles. We can make goods available for couriers to the Scottish Isles, such as Shetland Transport, or deliver to Aberdeen or Inverness Ferry Terminals. For smaller items shipped by a third-party courier, we can deliver across mainland UK, though size and weight exclusions apply for this shipping method.
Can You Keep My Order For Me Until I’m Ready For It?
We offer 4 weeks free of charge storage, with all orders, to help out if you are moving house or are re-decorating and need us to hang on to your goods until you are ready for them. See our Terms of Sale for more details. We can often keep your goods in stock for a longer period, upon request, and would be subject to charge.
What if my order doesn’t fit?
Our delivery crews are well equipped at dealing with narrow and tricky spaces, but it’s always good to let them know in advance of what to expect upon arrival. If you can think of any issues that our delivery crew may face when delivering your goods, please let us know when placing your order. Our white glove delivery service includes putting your new purchase into your chosen room, however
Why is some of my furniture not in it's original packaging?
Most goods undergo a pre-delivery quality check to make sure that they are in the best condition for you – in order to do so we take items out of their packaging and in some cases, we recycle it in house and re-cover your goods in eco-friendly covers to protect them in transit. Additionally, to maximise the delivery crews time, our warehouse teams will often build smaller items, such as dining chairs, prior to loading the vehicle.
I have more questions...
Our Customer Service Team would love to hear from you. Please feel free to give them a call on 01382 731462.